The Privacy Statement applies to WOLFE, Inc., and its worldwide corporate affiliates (“we” or “our”), but not to those WOLFE, Inc. corporate affiliates that have published their own privacy and security statements. This privacy statement governs personal information we collect from our customers and online at our Web Sites, through WOLFE, Inc. products, services, software, Web Sites, contacts and/or relationship with you. This privacy statement also does not apply to the web sites of our business partners or to any other third parties, even if their web sites are linked to our Web Site. We recommend you review the privacy statements of the other parties with whom you interact. For the purposes of this privacy statement, “corporate affiliates” means any entity or joint venture that is wholly or partially owned or controlled by WOLFE, Inc. “Business partners” means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information. “Personal information” means information that you choose to submit to us and that identifies you, such as your name, telephone number, e-mail address, and other information discussed in this Privacy Statement. If you do not accept any of the terms of this Privacy Statement, do not access this Web Site or any associated services.
You may also be accessing this Web Site as an employee of WOLFE, Inc. If there is any conflict between this Privacy Statement and any other agreement you have signed as an employee (e.g., an Employment Agreement) (collectively, “Other Agreements”), those Other Agreements shall control.
Information We Collect
We may ask you to provide personal information when you:
Use our web site;
Request quotes, services, support, or information;
Place orders for products or services;
Subscribe to newsletters, promotional emails, or other materials;
Apply for a job, submit your resume/CV
Information we may request from our customers includes your company information, e-mail address, name, contact address, and telephone number. If you sign up as an individual to contract with us as a prospective employee, we may also ask for your Social Security number, gender, interests, date of birth, preferences, skills, and other information, including financial information.
We may collect information about your visits to our Web Sites, including the pages you view, the links you click, search terms you enter, and other actions you take in connection with the Wolfe, Inc. Web Sites and services. We may also collect certain information from the browser you used to come to our Web Site, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the web site that referred you to our Web Site and to which URL you browse away from our site if you click on a link on our site.
In order to offer you a more consistent and personalized experience in your interactions with WOLFE, Inc., information collected through one source may be combined with information obtained through other Wolfe, Inc. resources. We may also supplement the information we collect with information obtained from other parties as well.
How We Use Personal Information
Wolfe, Inc. uses your information to:
Deliver the services and support, or carry out the transactions you have requested.
Send communications to you, such as your transactions status (for example, order confirmations), information about products and services available from WOLFE, Inc. and its corporate affiliates, promotional offers, and surveys.
Customize, analyze, and improve our products, services (including our web site), technologies, communications and relationship with you. We do not sell or rent your personal information to third parties for their own marketing purposes.
Please understand that the personal information we collect and other information you submit is stored and processed on computers in the United States. The laws on collection, holding and/or processing of personal data in the United States may be different (e.g., more/less stringent) than the laws of your country.
Disclosing Personal Information
We may share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs. We may also disclose your personal information in connection with law enforcement, fraud prevention, or other legal action; as required by law or regulation; or if WOLFE, Inc. reasonably believes it is necessary to protect WOLFE Inc., its customers or the public. In addition, we may share your personal information with business partners that help WOLFE, Inc. carry out transactions you request or that help WOLFE, Inc. to customize, analyze and/or improve our communication or relationship with you, and then only with business partners who share WOLFE, Inc’s commitment to protecting your personal information. We will not disclose your personal information to third parties for their marketing purposes, without your consent.
How You Can Access Your Information
WOLFE, Inc. wants to help you keep your personal information accurate. We provide facilities to review and edit your personal information that has been stored online. For the security of your account, you will be required to sign in with your login ID and password.
How We Secure Your Personal Information
WOLFE, Inc. is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure, such as encryption, passwords, physical security, etc. While we take reasonable measures to protect your personal information, Wolfe, Inc. cannot ensure or warrant that the personal information or private communications you transmit to us will always remain private, and you make such transmissions at your own risk. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you are using a public computer or do not otherwise want this information to be stored, you can select the appropriate radio button on the sign-in page, and this cookie will not be used. If you choose to decline cookies, you may not be able to sign in or use other interactive features of WOLFE, Inc. Web Sites and services that depend on cookies.
Third-Party Web sites and Services
Please be aware that other websites that may be accessed through our Web Site may collect personally identifiable information about you. The information practices of those third-party websites linked to WOLFE, Inc.com and WolfeRealityCHECK.com are not covered by this privacy statement. We generally use a special symbol to mark links that go to third-party sites, and we encourage you to review the privacy policies associated with the third-party sites.
Security is a high priority and an integral part in the design and development of Wolfe’s Third Party applicant screening system. Attention is given to high publicity threats such as viruses, denial of service attacks, and other malicious activities over the Internet, as well as maintaining the integrity and confidentiality of sensitive application data such as credit reports, social security numbers, dates of birth, and other personal identifying information.
Our third party development staff uses industry-leading technology to secure our partner software and its operating environment, including client authentication (password-controlled access), data encryption, public-private key pair, intrusion detection systems, fail-over systems and data backups. Each of these components act as a layer of protection to safeguard information from unauthorized users, deliberate malfeasance, and inadvertent loss.
User authentication: Password-controlled access requires users to authenticate with a private login ID and password before accessing the system. After authenticating to the system, sessions remaining inactive for a period of time will expire and require the user to re-authenticate before continuing. In addition, user accounts that remain unused for an extended period of time are automatically disabled.
User passwords are protected in the system using sophisticated hashing schemes. Passwords must be reset at least every 90 days, differ from the previous four passwords, be at least 8 characters in length, and contain at least one letter and one digit. The password recovery feature allows a user to retrieve his or her login ID and/or reset a forgotten password after correctly answering several pre-configured security questions.
IP Restrictions: System access can be further restricted at the client or user level by IP address. Any attempt to access certain software from an IP address outside the authorized range is rejected. Any login requests originating from an IP address outside North American (Canada, United States of America, or Mexico) will be required additional multi-factor authentication.
Encryption: All transactions are performed in a secured environment. Access to partner software requires the use of HTTPS. Supported web browsers automatically secure the session communications using the Transport Layer Security (TLS) using a minimum of 128-bit encryption. All data is encrypted as it travels between the client web browser and our partner’s servers and can only be decrypted with a public and private key pair to protect against eavesdropping, server impersonation, and stream tampering.
Physical Security: The physical server machines are hosted by AWS in data centers that are unavailable to general public. Only AWS staff has access to the data centers. Those centers have redundant power, HVAC systems, and Internet service providers. Those locations are SSAE SOC 2/3 and PCI compliant.
Business continuity – Our Partners footprint in the AWS cloud infrastructure is located in two different geographic regions. As a result, if there is an outage in one of the geographic regions, the application can fail-over to a presence in a separate geographic region. Each of the AWS data centers has redundant Internet connections with backup power generators and on-site fuel.
Client Responsibility: Clients are expected to guard their password carefully and not share it with or disclose it to anyone for any reason. Our staff will never ask a client for their password. Clients must also ensure the security of their online software sessions by completely logging out of the system when finished and not leaving active sessions unattended. Paper and electronic copies of reports must be carefully controlled to prevent the unauthorized distribution or disclosure of personally identifying applicant information.
A robust and secure system requires a multi-faceted solution with hardware, software, and education. Critical to the success of any secure system is the education of its user community and employees on the importance and sensitivity of information. Knowledge of why and how data is secured, and the permissible uses of all information, is essential in maintaining the integrity of the system and its contents.
Changes to Our Privacy Statement
We will occasionally update this Privacy Statement. When we post changes to this Privacy Statement, we will revise the “Privacy Statement Effective Date” at the end of this paragraph. If there are material changes to this privacy statement or in how WOLFE, Inc. will use your personal information, we will notify you by prominently posting a notice of such changes prior to implementing the change (e.g., next to the link on the Web Site). We encourage you to periodically review this statement to be informed of how WOLFE, Inc. is protecting your personal information. All amended terms automatically take effect as of the current “Privacy Statement Effective Date” posted on the Web Site in this section of the Privacy Statement.
Privacy Statement Effective Date: November 07, 2010
Your California Privacy Rights
California legislation requires that certain disclosures be made available to California residents who provide information over the Internet that is used for direct marketing purposes. Specifically, any business that discloses a customer’s personally identifiable information to a third party for direct marketing purposes is required to provide a method for the customer to obtain the names, addresses, and certain other information for such third parties. If you are a California resident you may request this information from us by writing to us at the address or email shown below. We are not obligated to respond to more than one such request per customer per calendar year.
If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:
3 McDowell Street, Asheville, NC 28801
The following are terms of a legal agreement between you and WOLFE, Inc. By accessing, logging in to, browsing, or using this Web site, you acknowledge that you have read, understood, and agree to be bound by these terms. You may be required to check a box indicating your assent to these terms. If you do not agree to these terms, please do not use this Web site.
This Web site contains proprietary notices and copyright information, the terms of which must be observed and followed.
This site and all Content in this site may not be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used for the creation of derivative works without WOLFE, Inc.’ prior written consent, except that WOLFE, Inc. grants you non-exclusive, non-transferable, limited permission to access and display the Web pages within this site, solely on your computer and for your personal use of this Web site. This permission is conditioned on your not modifying the Content displayed on this site, your keeping intact all copyright, trademark, and other proprietary notices, and your acceptance of any terms, conditions, and notices accompanying the content or otherwise set forth in this site. “Content” includes, without limitation, all information, programs, processes, methodologies, communications, software, scripting, photos, text, video, graphics, sounds, images and other materials and services found on this Web site.
Your failure to comply with the terms, conditions, and notices on this site will result in automatic termination of any rights granted to you, without prior notice, and you must immediately destroy all copies of downloaded materials in your possession or control. Except for the limited permission in the preceding paragraph, WOLFE, Inc. does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights. You may not mirror any of the content from this site on another Web site or in any other media.
Copyrights, Trademarks and Service Marks
WOLFE, Inc.’s trademarks may be used publicly only with prior written permission from WOLFE, Inc. Fair use of WOLFE, Inc.’s trademarks in advertising and promotion of WOLFE, Inc.’s products/services requires proper acknowledgment. No WOLFE, Inc. trademark or service mark may be used as a hyperlink without WOLFE, Inc.’s prior written permission. Other trademarks that may appear in connection with the Services may be owned by third-parties and used with the permission of the third-parties. You also agree not to use those trademarks without the permission of their respective owners.
The various Marks used in connection with the Services represent some of the Marks currently owned or controlled by WOLFE, Inc. or under license to WOLFE, Inc. The display of these marks and of notices associated with these marks is not intended to be a comprehensive compilation of all WOLFE, Inc. worldwide proprietary ownership rights, and WOLFE, Inc. may own or control other proprietary rights in one or more countries outside of the United States.
WOLFE, Inc. does not solicit, but may accept, any product or process ideas, innovations suggestions, improvements or other user submissions, with the understanding that all remarks, suggestions, ideas, innovations, graphics, materials, information, data, concepts, submissions or other communications, including Requests for Proposal you transmit or post to the Web site and/or to WOLFE, Inc. using the Services (together, the “Communications”) are assigned to, and will forever be the property of, WOLFE, Inc. without any further compensation or other benefit to the user submitting such Communications. Other than personally identifiable information, which is covered under the WOLFE, Inc. Privacy Statement, any Communications will be considered non-confidential and non-proprietary. WOLFE, Inc. will not be liable for any ideas for its business (including without limitation, product, or advertising ideas) and will not incur any liability as a result of any similarities that may appear in future WOLFE, Inc. operations. WOLFE, Inc. will have exclusive ownership of all present and future existing rights to the Communications of every kind and nature everywhere.
For any Communications that cannot be legally assigned to WOLFE, Inc., you hereby grant WOLFE, Inc. and its designees an unrestricted, perpetual, royalty-free, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute the Communications for any and all commercial or non-commercial purposes, and agree that WOLFE, Inc. is free to use any ideas, concepts, know-how or techniques that you send WOLFE, Inc. for any purpose whatsoever without compensation to you or any other person sending the Communication. In addition, you warrant that all so-called “moral rights” with respect to the Communication have been waived.
You are prohibited from using the Services to post, transmit, communicate, and/or deliver, to WOLFE, Inc. or other users, any unlawful, threatening, libelous, defamatory, obscene, pornographic, or any other material that would violate any law, or that could give rise to any civil or criminal liability under the law.
Information on this Web site is not promised or guaranteed to be correct, current, or complete, and this site may contain technical inaccuracies or typographical errors. WOLFE, Inc. assumes no responsibility (and expressly disclaims responsibility) for updating this site to keep information current or to ensure the accuracy or completeness of any posted information. Accordingly, you should confirm the accuracy and completeness of all posted information before making any decision related to any services, products, or other matters described in this site.
WOLFE, Inc. provides no assurances that any reported problems will be resolved by WOLFE, Inc., even if WOLFE, Inc. elects to provide information with the goal of addressing a problem.
Information WOLFE, Inc. publishes on the World Wide Web may contain references or cross references to WOLFE, Inc. products, programs and services that are not announced or available in your country. Such references do not imply that WOLFE, Inc. intends to announce or make available such products, programs, or services in your country. Please consult your local WOLFE, Inc. business contact for information regarding the products, programs, and services that may be available to you.
This Web site may provide links or references to non-WOLFE, Inc. Web sites and resources. WOLFE, Inc. makes no representations, warranties, or other commitments whatsoever about any non-WOLFE, Inc. Web sites or third-party resources that may be referenced, accessible from, or linked to any WOLFE, Inc. site. A link to a non-WOLFE, Inc. Web site does not mean that WOLFE, Inc. endorses the content or use of such Web site or its owner. In addition, WOLFE, Inc. is not a party to or responsible for any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from an WOLFE, Inc. site. Accordingly, you acknowledge and agree that WOLFE, Inc. is not responsible for the availability of such external sites or resources, and is not responsible or liable for any content, services, products, or other materials on or available from those sites or resources.
When you access a non-WOLFE, Inc. Web site, even one that may contain the WOLFE, Inc.-logo, please understand that it is independent from WOLFE, Inc., and that WOLFE, Inc. does not control the content on that Web site. It is up to you to take precautions to protect yourself from viruses, worms, trojan horses, and other potentially destructive programs, and to protect your information as you deem appropriate.
Linking to This Site
All links to this Web site must be approved in writing by WOLFE, Inc., except that WOLFE, Inc. consents to links in which the link and the pages that are activated by the link do not: (a) create frames around any page on this Web site or use other techniques that alter in any way the visual presentation or appearance of any content within this site; (b) misrepresent your relationship with WOLFE, Inc.; (c) imply that WOLFE, Inc. approves or endorses you, your Web site, or your service or product offerings; and (d) present false or misleading impressions about WOLFE, Inc. or otherwise damage the goodwill associated with the WOLFE, Inc. name or trademarks. As a further condition to being permitted to link to this site, you agree that WOLFE, Inc. may at any time, in its sole discretion, terminate permission to link to this Web site. In such event, you agree to immediately remove all links to this Web site and to cease using any WOLFE, Inc. trademark.
Certain text in this Web site may be made available in languages other than English. Text may be translated by a person or solely by computer software with no human intervention or review. These translations are provided as a convenience to you, and WOLFE, Inc. makes no representations or commitments regarding the accuracy or completeness of the translation, whether or not computer-generated or performed by a person. Please see the below Disclaimer of Warranty for additional conditions.
Disclaimer of Warranty
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ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL, OR USE OF THE SERVICES. INFORMATION PUBLISHED AT THIS WEB SITE MAY REFER TO PRODUCTS, PROGRAMS OR SERVICES THAT ARE NOT AVAILABLE IN YOUR GEOGRAPHIC LOCATION.
THE INFORMATION PRESENTED ON THIS WEB SITE OR BROADCAST FROM THIS WEB SITE WITH SOFTWARE BY WOLFE, Inc. FROM WOLFE, Inc. PUBLICATIONS, WRITINGS AND/OR THIRD PARTY BOOKS OR WRITINGS IS FOR INFORMATION PURPOSES ONLY AND IS NOT MEANT TO SERVE AS A SUBSTITUTE FOR PROFESSIONAL LEGAL OR FINANCIAL ADVICE WHICH SHOULD BE OBTAINED THROUGH CONSULTATION WITH APPROPRIATE PROFESSIONALS IN YOUR STATE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Limitation of Liability
IN NO EVENT WILL WOLFE, Inc. BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER RELATED TO OR ARISING FROM THIS WEB SITE OR ANY USE OF THIS WEB SITE, OR OF ANY SITE OR RESOURCE LINKED TO, REFERENCED, OR ACCESSED THROUGH THIS WEB SITE, OR FOR THE USE OR DOWNLOADING OF, OR ACCESS TO, ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF WOLFE, Inc. IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION AND WAIVER OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED ON CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES.
Applicable Laws. WOLFE, Inc. from its offices within the United States of America controls the Services. WOLFE, Inc. makes no representation that the Content in the Services is appropriate or available for use in locations other than the United States, and access to them from territories where their content is illegal is prohibited. Those who choose to access the Services from other locations do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the Content in violation of U.S. export laws and regulations.